I do not get notifications on my phone

1. Allowed? Phone Settings → Fradomos → Notifications must be on, with sounds and the lock screen allowed.
2. Not silenced. Check that Focus, Do Not Disturb or battery saver is not hiding them.
3. Registered with your home. Open the app once at home while signed in. Signing out of the app removes the phone from the list.
4. Right home. If you use several homes, open each home once.
5. Plan. Away from home, notifications need a plan that includes them.
6. Test it. Use the notification test in the app’s settings if you see one, or trigger a harmless alert such as a low temperature limit.

If a gas alert came but your phone stayed silent, also check that your account may see that room.